What is Photo Verification?

Photo Verification is a mandatory process in Havit designed to ensure that every user on our platform is genuine. By requiring all users to verify their profile photos, we prevent the creation of fake profiles, creating a secure and trustworthy environment where only verified individuals can interact. Successful completion of this process will grant you a verified badge on your profile, signaling to others that your identity has been authenticated.

How Does Photo Verification Work?

Photo Verification involves taking a brief video selfie. During this process, two critical checks are performed:

• Liveness Check: This ensures that the video selfie is taken by a live person, not manipulated or altered, verifying the authenticity of the submission.
• 3D Face Authentication: This process compares your video selfie to the photos on your profile, using advanced facial geometry data to generate a unique template. This template helps confirm that the person in the video is the same as in the profile photos.

Once you pass both checks, your profile will be marked with a "Photo Verified" badge, which is visible to others on the platform.

Why Is Photo Verification Mandatory?

Photo Verification is compulsory to maintain the integrity of the Havit community. By ensuring that all users are verified, we protect our community from fake profiles and create a space where everyone can trust the authenticity of the people they interact with. This not only enhances user experience but also significantly reduces the likelihood of encountering fraudulent accounts.

How Is My Photo Verification Information Used?

Your facial geometry data is used exclusively for the Photo Verification process. The video selfie you provide is not stored permanently; instead, it is deleted immediately after verification is completed. However, we retain two screenshots from your video selfie for auditing and management purposes.

The data and screenshots are securely stored on our servers, and we retain them only as long as necessary to provide and maintain the verification service. As you update your profile photos, this data allows us to efficiently re-verify your identity.

What Will You Keep After Photo Verification is Complete?

After completing Photo Verification, we retain your facial geometry data to continue offering this service as you update your profile. This data is stored for the lifetime of your account and is deleted within 30 days after your account is closed. We also keep two screenshots from the video selfie process for auditing purposes. The video selfie itself is not stored after the verification process is complete.

How Do I Delete My Photo Verification Information?

To delete your Photo Verification Information:

• Facial Geometry Data: You can delete this data by deleting your Havit account. This will also reset your matches and remove your verified status, ensuring that all users are interacting with profiles that have been recently verified.
• Video Selfie Screenshots: You can request the deletion of the screenshots by contacting our support team. These screenshots will also be automatically deleted when your account is closed.

Under What Legal Authority Do You Process the Photo Verification Information?

We process your Photo Verification Information based on your explicit consent. This consent is a requirement for using our service, as it enables us to maintain a secure and authentic community.

Where Can I Find More Information About Havit's Data Practices, Including My Privacy Rights?

For more details about how we handle your data, including your privacy rights, please refer to our Privacy Policy.

Trouble with Photo Verification?

If you encounter any issues during the Photo Verification process, you can restart the process at any time. For additional help, refer to the instructions in our Help Center, or contact us directly for support.

What If I Have Another Question?

We’re here to help! If you have any other questions, feel free to reach out to our support team at any time.